We try our hardest to produce products that you are happy with at teetrendzhub.org! As all of our products are digital and cannot be returned, we want to make every effort to assist you in getting the most out your purchase.
If you’re experiencing a technical issue with an item, please contact our support team. We take great care to provide support for all our customers, and we’re always happy to help!
Due to the nature of digital products, your purchase is only eligible for a refund in the following situations:
Refunds cannot be processed in the following circumstances:
All refunds are at the sole discretion of teetrendzhub.org.
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We’re committed to making sure you have a great experience at Tee Trendz Hub, so if you have any questions or issues with your purchase, we’d love to hear from you as soon as possible so we can help you resolve the issue. We try to respond to most inquiries within 48 hours during our business hours of Monday-Friday, 9-5 GMT.
If you need a refund for a purchase, please make sure you’ve read through our Refund Policy above before sending us a refund request.
Please note that we will permanently close accounts from which we have received any chargebacks. Previous purchases will no longer be available for access in this case. Any PayPal disputes will automatically disable your account until the dispute is resolved.
I filed a dispute via PayPal. Why haven’t I gotten a response?
The best way to contact us about any purchase issue is to contact us via our Support page. Any disputes we receive through PayPal will automatically disable your account until the dispute is resolved. We’ll be happy to resolve any duplicate purchases and other issues, but you will need to contact us directly.
What if I filed a chargeback on accident?
Please contact your bank/card issuer or PayPal to rescind the chargeback. Once the chargeback has been removed, we will be able to re-open your account.
I didn’t file a chargeback! Why is my account closed?
Sometimes, if a card gets canceled due to being stolen/lost or has been reported to have fraudulent activity, a bank or card issuer can sometimes mark all transactions in a specific time period as “fraudulent”. If this is the case for you, please contact your bank or card issuer to rescind the chargeback.